Frequently asked questions

Consult the scrolls of wisdom

General Questions

What is Searchine ?
How much knowledge do I need to have to add to my website?
What makes Searchine different from others ?
Does Searchine comply to General Data Protection Regulation (GDPR) ?

Searchine Plans & Subscriptions

Can I get a (extended) trial period ?
What happens if I exceed the subscription plan’s limits?
Can I cancel my subscription ?
Where can I signup ?
How do the plan's limits work ?

Questions about search

How do I add the search box to my website ?
Can I use my own (CSS) stylesheets ?
Can I use my own HTML markup ?
Do I need to have knowledge of javascript ?
Can I use an API ?
What languages do you support

Questions about our crawler and indexing technology

How does Searchine index my site ?
How can I improve the index results ?
Can I run Searchine on my own computer (on-premise) ?
Can I prevent some pages from being indexed ?
How can I remove a page from the index ?
How often do you crawl my website ?
Do you support robots and sitemap.xml ?
Do you support canonical URL’s ?
Which file types are supported ?
Can you crawl AJAX websites ?

Questions about your account & invoicing

Can I transfer my account / subscription to my customer?
Can I get a seperate login for my staff
Can I get a seperate login for my customer
The e-mail address I entered was incorrect.
How can I change my invoicing details ?
How can I change my e-mail address ?
How can I pay the invoices ?
Can I share an account with multiple clients